Privacy Policy

Promedics Orthopaedics Ltd. Privacy Policy - Healthcare Professionals

Promedics Orthopaedics (“the Company”) takes data protection very seriously as required by the General Data Protection Regulation (GDPR).

GDPR Lawful basis for processing your data

The Company processes customer information for legitimate purposes.

What personal information is held

    The information we hold has been supplied to us by you or your organisation and may include;

    • Name, company name, position, address, phone and email.
    • Information on correspondence with you.

    How your information is used

    • To manage our relationship with you effectively, lawfully and appropriately.
    • Ensure emails we send to you are relevant.

    What we will not do

    • We will not sell your information to any third parties
    If in the future we intend to process your personal data for a purpose other than that which it was collected we will provide you with information on that purpose and give you the opportunity to opt out if appropriate.
    • You may write to Customer Privacy, specifically requesting your removal from marketing correspondence (addressed to: Customer Privacy, Promedics Orthopaedics Ltd, Port Glasgow Industrial Estate, Gareloch Road, Port Glasgow, Scotland, PA14 5XH. You must include your name and email address for us to ensure its removal.

    Please note we cannot accept unsubscribe requests through any other channel.

    How we ensure your information is held securely

    All digitised personal information is held on secure computer drives with limited access within our secure network which is password protected.  Our servers are backed up to secure data centres which are GDPR compliant and in line with our ISO 13485:2003 certification.

    Right of access

    Promedics Orthopaedics Ltd is the controller and processor of data for the purposes of the GDPR. You may request a copy of your personal information held by the Company, for which there is no fee. If you would like to access or update the personal information we hold, please send request by email to or post to Customer Privacy, Promedics Orthopædics Ltd, Port Glasgow Industrial Estate, Gareloch Road, Port Glasgow, Scotland PA14 5XH

    Promedics Orthopaedics Ltd. Privacy Policy – Customers v.2 May 2018